Watch: Dunkin’ Donuts Rant Shows Racist Customer Berating Employees


| June 14, 2013 - 12:58 pm

Not everyone runs on Dunkin’.

A Florida woman filmed herself going off on Dunkin Donuts’ employees for not comping her meal after forgetting her receipt. The Smoking Gun identifies the customer as 27-year-old Taylor Chapman, a former commercial girl for several small businesses including a Chinese food restaurant and auto repair shop.

She reportedly cited a store policy where a customer would be given free food as a result of the oversight and marched into the Fort Lauderdale store when she didn’t get her meal with an iPhone ready to record her wrath.

“This is all being under video surveillance,” she says on the video. “I was here last night and [the employee] forgot to give me a receipt and then she turned into a complete rude bitch. I don’t know if you have any type of security cameras here but you need to pull it up and listen to how she treated me cause this is going to get posted on Facebook. I already posted on Facebook what you guys did. I have never had a problem with day shift.”

Chapman goes on for eight minutes, firing racist remarks at the workers. “I’m about to nuke your whole fucking planet from Mars,” she tells the allegedly rude employee who handled her order the night before. “You think you all are tough big fat Arabs bombing the Trade Center? I’ll show you tough.” She even referred to the female worker as a “complete cunt sand nigger whore.”

Throughout the entire clip, the DD employees remain calm and polite. Company spokeswoman Jessica Gioglio said in a statement that the company was proud of the store’s employees for the way they handled the ugly incident.

“We are aware of the video and the situation that occurred at the Dunkin’ Donuts restaurant located in Fort Lauderdale,” Gioglio told Gawker. “We commend the franchise’s crew member for handling this difficult situation with grace and patience. We believe this is a powerful example of great customer service and the respect our crew members have for our guests.”

Chapman has yet to comment, though she mentions she hopes her video racks up a million hits. Watch the rant below.

Photo Credit: YouTube